You can customize a product in two ways:
• Configurator(you do it on the site)
• Super Design(have our Designers do it)
Logos must be sent in Vector (svg, ai, eps, pdf). If you do not have the Vector file (ask the person who created the logo, they will surely have it) send Logos and images in the highest possible definition (300 dpi). If you send a low definition image we will not be able to guarantee optimal print quality.
If you have requested a “Super Design” We will send you a preview in the 48 h subsequent to sending the request. The times are valid during working days (Monday-Friday), holidays and weekends excluded.
From the moment your order is paid, it will take about 30 days for the production. Remember that the production process includes several complex phases linked together, will it be necessary to wait the necessary time to receive a product of surprising and personalized quality as you want?
When production is complete and the package containing your order is delivered to the courier, it will take maximum 48 hours for the delivery. Islands and hard-to-reach areas are excluded from this timing.
We are sure you will like the final result more than the preview. For technical reasons, the positions and dimensions of the graphic elements may vary slightly to distance them from the seams and proportion them to the various sizes. The color of commercial products (such as socks) will have a slightly different shade from the printing colors depending on the case (the difference can already be seen in the preview).
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